Have you ever had to champion an unpopular change? What was the situation and how did you handle it? • Have you ever had to persuade a peer or superior to accept an idea that you knew he/she would not like? Tell me about the resistance you met and how you overcame it. • Have you ever had to persuade a group to accept a proposal or idea? How did you go about doing it? What was the result and how did you feel about it? • Describe a time you recommended a change to procedure. What did you learn from that experience? How did you apply that learning in other situations? • Tell me about a time when big changes took place in your job. What did you do to adjust to the change? General • If you are hired for this position and are still with (name of company/organization) five years from now, how do you think the organization will be different?