Introduction

Microsoft Teams is a popular collaboration platform that allows users to communicate and collaborate in real-time. Whether you're working remotely, in an office, or on the go, Teams enables you to connect with others and share files, screens, and more. One of the key features of Teams is its ability to make and receive calls, which makes it a great tool for businesses and organizations of all sizes.

But, with the growing popularity of remote work and the increasing need for compliance, recording Teams calls has become an essential tool. Recording Teams calls allows businesses and organizations to capture important information, meetings and conversation, and to keep track of who said what and when.

Why Record Teams Calls?

There are many reasons why you might want to record your Teams calls. Some of the most common include:

• Compliance: Many industries are regulated by laws and regulations that require organizations to keep records of certain conversations. Recording Teams calls can help you comply with these regulations and avoid legal issues.

• Training and development: Recording Teams calls can be a valuable tool for training new hires, providing feedback to team members, and monitoring the performance of your employees.

• Problem solving: Recording Teams calls can be helpful when trying to resolve disputes, bugs or issues.

• Meeting minutes: Recording Teams calls allows you to capture important information discussed in the meeting, which can be used to create meeting minutes.

How to Record Teams Calls

Recording Teams calls is relatively straightforward. There are several different ways to do it, including:

• In-app recording: The simplest way to record a Teams call is to use the built-in recording feature. You can start and stop the recording directly from within the Teams app.

• Third-party tools: There are also several third-party tools that you can use to record Teams calls. Some popular options include Otter.ai, Kona and Rev.com

• Screen recording software: You can also use screen recording software like Camtasia or OBS to record your Teams calls.

In-App Recording

The built-in recording feature in Teams allows you to record both audio and video of your calls. To start a recording, simply click the "More options" button (represented by three dots) in the top right corner of the call window. Then, select "Start Recording."

Once the recording starts, you'll see a banner at the top of the screen with a red dot to indicate that the recording is in progress. You can stop the recording at any time by clicking the "Stop Recording" button.

After the recording is finished, the recording will be automatically saved in the chat history, you can find it in the chat and you also can play, download and share it.

Third-Party Tools

There are many third-party tools that you can use to record Teams calls. Some popular options include:

• Otter.ai: Otter.ai is a AI-powered meeting transcription and recording tool that can transcribe your Teams calls in real-time, so you can search, share and export them as needed.

• Kona: Kona is a call recording software that can be integrated into Teams, it allows you to record, transcribe and save your calls with an easy to use UI, and enables you to share the recordings and transcriptions with other teams members

• Rev.com: Rev.com is a professional transcription service that can transcribe your Teams calls for you. They offer high-quality and accurate transcriptions that can be used for compliance, training, and more.

Screen Recording Software

Another way to record Teams calls is by using screen recording software. These tools allow you to capture not only the audio and video of your call but also whatever is on your screen at the time of recording. This can be useful if you want to include things like shared screens, documents, or presentations in your recording. Some popular options for screen recording software include:

• Camtasia: Camtasia is a powerful screen recording and video editing software that allows you to create professional-quality videos with minimal effort. It also offers a large library of pre-built effects and animations, and allows you to add captions and annotations.

• OBS: OBS (Open Broadcasting Software) is a free, open-source screen recording software that allows you to record your entire screen or specific windows. You can also use it to add overlays, switch between multiple cameras, and more.

Recordings Quality

The quality of your recordings can depend on several factors, such as your internet connection speed, device, and environment. In general, it is best to use a wired internet connection and a headset to record your Teams calls. This will help to minimize background noise and improve the quality of the audio.

Also, to ensure a good quality video, it is best to record in a well-lit room and make sure the camera is at eye level and centered on you.

Organizing and Managing Your Recordings

Once you've recorded your Teams calls, it's important to keep them organized so you can find them easily when you need them.

One way to do this is by creating separate folders for different types of calls, such as "meetings", "client calls", or "training sessions." You can also add tags or labels to your recordings to make them even easier to find.

It is also important to keep in mind to keep the recordings secure and confidential, only share the recordings with the necessary parties, and make sure to delete them when they are no longer needed.

Troubleshooting and Best Practices

There are a few common issues that you may encounter when recording Teams calls. Here are a few tips for troubleshooting and resolving them:

• Poor audio quality: If the audio quality of your recordings is poor, try using a headset and make sure that your microphone and speakers are properly configured.

• Recording not starting: Make sure you have the necessary permissions to record calls, and check that your recording software is up to date.

• Recording not stopping: If you are unable to stop the recording, try closing the Teams app and then reopening it.

In addition to these troubleshooting tips, it is also important to be aware of privacy laws, policies and best practices, such as obtaining consent before recording, and informing people that they are being recorded.

Sharing and Exporting Recordings

Recording Teams calls can be shared and exported in several different ways:

In the app: Once the recording is finished, it will be automatically saved in the chat history and can be found in the chat. From there, you can play, download, and share the recording with other members of the call or specific members of your team.

Using third-party tools: If you use a third-party recording tool, you may have the option to share and export recordings directly from their platform. For example, you can use Otter.ai to share and export transcriptions, or Rev.com to share and export transcriptions.

Using screen recording software: If you use screen recording software like Camtasia or OBS, you can export the recording as a video file (such as MP4, AVI, or WMV) and share it via email or cloud storage.

Additional tips

• Always inform the people in the call that the call is being recorded.

• Make sure you have the necessary permissions and rights to record.

• Test the recording tool or software before the call to ensure it is working properly.

• Review and transcribe the call or have someone else do it, this way important information won't be missed.

Conclusion

Recording Microsoft Teams calls can be a powerful tool for businesses and individuals looking to improve their productivity, compliance, and collaboration. Whether you're a remote team, a business owner, or a student, there are many reasons why you might want to record your Teams calls. In this guide, we've discussed the different ways you can record Teams calls, the benefits of doing so, and some tips for getting the most out of your recordings.

It is important to keep in mind that recording calls must be done in compliance with laws, policies and best practices, also don't forget to organize and manage your recordings properly to ensure that they are easily accessible and protected when they are needed.

How Hume Can Help

Hume is an interview intelligence platform that helps hiring teams move faster and make better hiring decisions. The platform records, transcribes and summarizes interviews to provide an easy way to access and analyze the data.

One of the key features of Hume is its ability to record and transcribe interviews automatically. This eliminates the need for manual recording and transcription, saving time and increasing accuracy. Additionally, the platform provides an option to summarize the interview so that users can quickly access the most important information from it.

Hume also includes a range of other features that can help improve the interview process, such as:

• Interviewer training: The platform provides data and feedback to help interviewers improve their skills and avoid bias.

• Objective evaluation: The platform allows for a more objective evaluation of candidates by providing data on their responses and behavior during the interview.

• Team collaboration: The platform enables teams to share recordings and feedback, allowing for a more collaborative hiring process.

Overall, Hume can be a valuable tool for businesses and organizations looking to improve the efficiency and effectiveness of their interview process. With it, you can have access to a more accurate and data-driven way to evaluate candidates, train your interviewers and make better hiring decisions.