Initiates andmanages the change process, including ongoing intervention to remove barriers and accelerate pace.Supports others on effective change, seeks opportunities for innovative approaches to addressing problems and opportunities, and facilitates changemanagementwithina unit or entire organization.
Have you ever had to champion an unpopular change? What was the situation and how did you handle it? • Have you ever had to persuade a peer or superior to accept an idea that you knew he/she would not like? Tell me about the resistance you met and how you overcame it. • Have you ever had to persuade a group to accept a proposal or idea? How did you go about doing it? What was the result and how did you feel about it? • Describe a time you recommended a change to procedure. What did you learn from that experience? How did you apply that learning in other situations? • Tell me about a time when big changes took place in your job. What did you do to adjust to the change? General • If you are hired for this position and are still with (name of company/organization) five years from now, how do you think the organization will be different?
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